Why Choose Star Medical Staffing?
Outsourcing the recruitment process for Temporary, Temp to Perm or Permanent Employees is both time and financially efficient. We can take care of the whole process, a part of the process or act, as a partner for all your recruitment needs. We reduce costs and complexity for our clients and ensure they get the right people, with the right skills set at the right time. we work with them to provide the flexible Recruitment Process Outsourcing solution best suited to their needs. Our solutions include: Candidate sourcing, screening and assessment, Recruitment administration, Market expansions, cyclical and part-time hiring, On-boarding and offer management
What kind of services do you provide?
Star Medical Staffing provides numerous services in the Montgomery and Prince George counties to businesses and families just like yours. We offer staffing services to businesses in the health and medical field which can be viewed at Staffing Services. We also specialize in companion care giving services for families and loved ones which can be viewed at Star Care Services
In what geographical areas do you offer your services?
Our office is conveniently located at 414 Hungerford Drive in Rockville, MD. Our geographic service areas are Montgomery and Prince George Counties and Washington D.C. areas.
Are your caregivers insured and bonded?
Yes. Every caregiver is a Star Medical Staffing employee. To help ensure the safety and well being of our clients, we perform a criminal history background clearance and then cover each caregiver with general liability and workers' compensation insurance.
Will I have a choice of who comes to my home?
Yes. We provide a free in - home assessment of your needs and encourage your involvement in the decision-making process. You can rest assured that we do our best to take the guesswork out of matching the right caregiver to you and your family. However, you must be satisfied. We always try to accommodate any requests you may have for a change in caregiver.
Will my family member always receive care from the same caregiver?
If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. If your family requires multiple caregivers, we will work to provide care that is suited for your needs from more than one caregiver: we want you to be satisfied and happy. We'll do what it takes to make sure we achieve that goal.
If you require live-in services, we will provide respite for our caregiver on a routine basis and have a suitable rotating caregiver for that purpose during that time.
Can Star Medical Staffing help with medications?
We have a level 2 license which allows us CMT with RN supervision.
Can I change or discontinue the services my loved one receives?
No service is fixed at anytime. You can change the type of service or the frequency of your loved one whenever it's necessary. We understand that care situations can change, so we're as flexible as possible with your loved one's care. Plus, you're never bound to a long-term contract, so you can discontinue your relationship with Star Medical Staffing at your discretion.
How can I verify a shift was completed?
Star Medical Staffing uses a telephony system that assures that our employees arrive and leave their service plans on time. In addition, all services are confirmed by the client by requiring that a signed time sheet be presented for each shift.
Our internet-based telephony and tracking solution not only verifies time and attendance, but it also provides up to minute accuracy for invoicing to our clients.
Do I need a physician's authorization for your services?
No. You don't need pre-authorization, pre-qualification, certification or even a prescription for Star Medical Staffing "Star Care Services". You choose the services you want, when to start those services and how often those services are used.
If you request assistance with billing a private insurance policy (such as long-term care insurance) for our services, we're happy to help with the entire "benefits coordination" process. This includes providing any documentation you need for reimbursement by an insurance carrier.
What are the costs of your services?
For our "Star Care Services" every family we serve receives a custom care plan specific to their needs and budget. Several factors help determine the exact cost: Number of hours of care per week, Level of home care services received
Our services are billed on an hourly or daily basis. To discuss the exact rates for the services you may need, contact our office. We'll set up an in-home consultation to begin discussing a Custom Care Plan and the rates for each service on your plan.
For our Staffing services, each client's needs are evaluated and a staffing plan is established for that need. Depending on the skill level and schedule of the staff plan a cost for services will be presented prior to any services being performed. Rates will never be increased without at least thirty days notice.
Are home care services covered by insurance or Medicare?
Medicare does provide an Eligibility Tool to see if your family qualifies, but they typically don't pay for the type of hourly personal care service that Right at Home provides. Right at Home may be able to provide documentation to third parties such as long-term care insurance companies that could help you obtain the best coverage possible.
Additionally, Right at Home has preferred relationships with many companies who either fully reimburse or partially reimburse for home healthcare. Typical accounts for reimbursement include reverse mortgage, health savings accounts (HSAs) and flexible spending accounts.
We also work with reimbursement programs like the Veterans Aid and Attendance Benefit, which is a benefit paid in addition to the monthly pension paid to Veterans and surviving spouses who require our services.
Do I pay the employee directly?
No. You are only invoiced after the completion of services. Usually, this happens weekly. You never have to pay the employee we provide directly. We pay all the insurances and taxes that the federal and state government require. In addition, you'll never be asked to pay an additional fee to any employee.
How is the privacy of my personal information maintained?
We adhere to all applicable federal and state guidelines related to privacy of client, personal and healthcare information. This starts once we have a formal services agreement completed. The written service agreement stipulates the exact restrictions on the use of your information, which clarifies that even unauthorized individuals will not be given access to information without a client's - or legally authorized representative's - formal consent.
Your information is never sold to a third party under any circumstances. In fact, only the office personnel and caregivers who are directly involved in your services will have access to information related to the care of your loved one.
Star Medical Staffing seems like a good choice. What's the next step?
Give us a call at (240) 499-8580 or Contact Us from this site. We'll arrange a time to visit you to fully discuss your particular situation and how Star Medical Staffing might help.
We'll answer all of your questions regarding services and costs. Then, we will begin putting together a custom care or employment plan that matches your needs with the right employee or caregiver. Usually, care can begin within a matter of a few days.
Does Star Medical Staffing offer staffing for non-medical or non-health companies?
Although we specialize in providing outstanding professional for the medical and health industry, many of our skill sets can be interchanged for other industries to. Call us at (240) 499-8580 or Contact Us from this website to speak with one our Star Medical Team Experts.